Melody Deleeuw - Client Care Specialist & Health Representative
With over 20 years of experience in reception, administration, and legal assistant roles, Mel is the calm and steady presence clients and colleagues rely on. She spent more than a decade at the Outreach Centre supporting individuals through sensitive family matters with care and professionalism, before moving on to Advocate Law where she ensured smooth daily operations. At Phypers Law, Mel continues to combine empathy, precision, and organizational excellence—welcoming clients with warmth while keeping the office running seamlessly.
Holly Dressel - Booking Consultant
As Booking Consultant at Phypers Law, Holly Dressel is often the very first voice clients hear, and she makes that first step feel reassuring and clear. With several years of experience in the legal field, she brings both empathy and precision to her role, carefully listening to each person’s situation and thoughtfully matching them with the lawyer best suited to their needs. Holly knows the entire legal team well—their strengths, communication styles, and approaches—which allows her to guide clients toward support that feels both legally sound and personally aligned.
